Frequently Asked Questions
Everything you need to know about shopping at UNIQ electronics.
What is the warranty period for UNIQ devices?
All UNIQ electronic products come with a comprehensive 12-month manufacturer warranty covering defects in materials and workmanship. Extended protection plans are available at checkout.
How long does shipping take and is it tracked?
We offer express worldwide shipping. Orders are typically processed within 24 hours and delivered within 3-5 business days. A tracking number will be emailed to you as soon as your package leaves our warehouse.
What is your return policy for open-box electronics?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that a small restocking fee may apply to opened electronic items.
Are UNIQ products compatible with international voltage standards?
Most of our devices are dual-voltage (110V-240V). However, we recommend checking the specific product specifications page or contacting our support team to ensure compatibility with your region's power outlets.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For high-end purchases, we also offer interest-free installment plans through Klarna and Affirm.
Do you offer technical support for setup and troubleshooting?
Yes, our dedicated technical support team is available 24/7 via live chat and email to assist you with device pairing, software updates, and any troubleshooting needs.